IKONEN MAUTNER – Imprint & General
Terms and Conditions
Antique orthodox icons and reproduction of orthodox icons
Ikonen Mautner – Legal Notice, Terms & Conditions, and Privacy Policy
Website: www.ikonen-mautner.com
Business Name: Ikonen Mautner
Owner: Daniela Melich-Mautner
Address: Herrengasse 2–4, 1010 Vienna, Austria
Tel./Fax: +43 1 533 12 24
Email: mail@ikonen-mautner.com
VAT ID: ATU10572708
WKO Registration Number: 272768 (Sole Proprietorship, Retail Trade)
Data Protection Officer: Marc Melich-Mautner, MSc – mail@ikonen-mautner.com
Consumers have the option to submit complaints to the Online Dispute Resolution Platform of the European Commission: https://ec.europa.eu/odr.
Alternatively, you may also contact us directly at the email address provided above.
Throughout this document, the sole proprietorship Daniela Melich-Mautner is referred to as “Ikonen Mautner.”
1. Website Notice – No Online Sales
Our website is intended solely for informational and presentation purposes.
It does not operate as an online shop. The icons and artworks displayed represent a changing selection of available pieces, and availability cannot be guaranteed (subject to prior sale).
Prices are provided upon request via email, WhatsApp, SMS, or telephone.
Purchases can then be completed via bank transfer (advance payment) or SumUp payment link (credit/debit card).
As an art and antiques dealer, we are exempt from the obligation to display prices both online and in-store under Austrian law.
2. Disclaimer and Copyright Notice
We make every effort to ensure that the information provided on this website is current, accurate, and complete.
However, we assume no liability for any material or immaterial damages resulting from the use or non-use of inaccurate or incomplete information, except in cases of gross negligence or intent as permitted by law.
All offers are subject to change and non-binding.
We reserve the right to modify, supplement, or discontinue parts of the website or the entire offering without prior notice.
We accept no responsibility for the content of external links. At the time of linking, no illegal content was identifiable. We have no influence on the current or future content of linked websites.
All content created by the operator is protected by copyright.
The reproduction, use, or commercial redistribution of images, texts, audio, or video materials is prohibited without explicit written permission from Ikonen Mautner.
3. General Terms and Conditions (GTC)
A. Online Purchase Requests
These Terms and Conditions apply to purchase inquiries made via email related to products displayed on www.ikonen-mautner.com.
The website does not constitute a binding offer.
Prices and availability are provided individually by email, WhatsApp, SMS, or telephone, subject to prior sale and typographical errors.
Order Process:
Customer contacts Ikonen Mautner via email, telephone, or messaging.
We reply with information regarding availability, condition, price, shipping costs, and VAT rate (13% for antique icons).
Customer confirms purchase intention.
Payment is made via bank transfer (advance payment) or SumUp payment link.
The purchase contract is concluded upon our written acceptance (invoice or shipping confirmation by email).
Delivery and Shipping:
Dispatch occurs after payment is received, typically within five business days, using an insured carrier (e.g., gorocket.com).
Risk transfers to the customer only upon delivery of the goods.
Right of Withdrawal (Consumers only):
Consumers have the right to withdraw from a distance contract within 14 days without giving any reason, pursuant to the Austrian Distance and Off-Premises Contracts Act (FAGG).
Withdrawal must be made in writing to:
Daniela Melich-Mautner, Herrengasse 2–4, 1010 Vienna, Austria
or by email to mail@ikonen-mautner.com.
After the goods are returned, we will refund the purchase price and any delivery costs within 14 days.
Return shipping costs are borne by the customer.
Warranty:
Statutory warranty provisions apply.
Contract language is German.
B. In-Gallery Purchases
These Terms and Conditions apply to purchases concluded on-site in our Vienna gallery.
Ikonen Mautner sells antique Orthodox icons, reproductions, and related objects.
All pieces can be inspected in person. Most items are unique historical artworks (except reproductions).
Condition and Description:
Signs of age or patina are not considered defects.
Information regarding restoration or provenance reflects our professional assessment but is not guaranteed.
Expert opinions may be issued in collaboration with Chrysostomos Pijnenburg (Dorotheum Vienna).
Ikonen Mautner assumes no liability or warranty for such external expertise.
Prices and Payment:
All prices are in euros (€) and include Austrian VAT (13% for antique icons).
Payment may be made in cash, by card, or via invoice.
Ownership remains with Ikonen Mautner until payment is received in full.
Audio Guide Service:
An audio guide can be rented for €9 (incl. 20% VAT).
Upon return of the device, visitors receive a voucher of equal value redeemable once.
In case of damage or loss, replacement costs may apply.
Returns and Liability:
For in-gallery purchases, the right of withdrawal under the FAGG does not apply.
Returns are only possible under statutory withdrawal rights.
Liability exists only in cases of gross negligence or intent.
Data Protection:
Customer data are used exclusively for contract fulfillment, accounting, and – unless objected to – internal informational purposes (e.g., invitations or exhibition notices).
You may object to such use for promotional purposes at any time via email.
Jurisdiction:
Austrian law applies.
For consumers, the statutory place of jurisdiction applies; for businesses, the competent court in Vienna.
4. Privacy Policy (Website)
This Privacy Policy explains the type, scope, and purpose of the processing of personal data on our website www.ikonen-mautner.com.
Controller:
Daniela Melich-Mautner (“Ikonen Mautner”)
Herrengasse 2–4, 1010 Vienna, Austria
Data Protection Officer: Marc Melich-Mautner, MSc – mail@ikonen-mautner.com
Purpose of Data Processing:
We process personal data to:
– Provide and improve our services,
– Communicate with visitors, clients, and interested parties,
– Fulfill legal obligations, and
– Conduct internal analysis and statistical evaluations.
Hosting & Service Providers:
Our website is hosted by World4You (WordPress, optionally WooCommerce).
Depending on the chosen payment method, payment processing may occur through external providers (e.g., banks, PayPal, SumUp), each responsible under their own privacy policies.
Analytics & Tracking Tools:
This website uses Google Analytics (Google Ireland Ltd.) for statistical analysis of user behavior.
Google Analytics uses cookies; these can be disabled in your browser settings.
Further information: https://policies.google.com/privacy
Cookies & Server Log Files:
Our servers automatically collect technical data (IP address, browser type, timestamp, etc.) for system security and analysis.
Cookies are used to enhance the user experience and can be disabled in your browser.
Newsletter (MailerLite):
Newsletters are sent only with your explicit consent (double opt-in).
Collected data: name, email address, and optionally phone number.
You may unsubscribe at any time via the link in each email or by contacting us directly.
Processing is based on Art. 6(1)(a) GDPR.
Social Media & Advertising:
This website may include social plugins from Facebook (Meta) or Google+.
By clicking on such links, data are transmitted to the respective providers.
Third-party advertisements may also be displayed using cookies or web beacons; Ikonen Mautner has no control over this processing.
Data Concerning Children:
We do not knowingly collect personal data from children under 13 years of age.
Parents may request deletion of such data at any time.
Data Retention & Rights:
Data are stored only as long as necessary for contract fulfillment or as required by law.
You have the right to access, rectification, erasure, restriction, and objection to the processing of your personal data.
Amendments:
We reserve the right to update this Privacy Policy as necessary.
The version published on the website at the time of use is authoritative.
Effective Dates:
– Privacy Policy as of January 2025
– General Terms and Conditions as of January 2025
5. Contact & Customer Service
Available Monday to Friday, 10:00–18:00 CET
Telephone: +43 1 533 12 24
Email: mail@ikonen-mautner.com